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ITV to report on overcrowding of the commuter trains on the Bolton to Manchester route

Author Topic: Compensation Received  (Read 315 times)

Hayley

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Compensation Received
« on: January 30, 2009, 01:05:03 AM »
After a couple of emails and few phone calls, I finally received £50 worth of travel vouchers last Friday as compensation. They are date stamped and have to be used within 1 year which is great as I can put them towards my season ticket when it is to be renewed in a few months. Thank you Northern Rail.

Hayley
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richard

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Re: Compensation Received
« Reply #1 on: February 01, 2009, 03:15:57 AM »
Hi Hayley, well done  :)

what was the compensation paid for? was it for a specific incident where loss had occurred or just for general inconvenience?
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Hayley

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Re: Compensation Received
« Reply #2 on: February 02, 2009, 02:05:15 AM »
The compensation received was for the complaint I made over a mixture of things, including delays, cancellations - (which made me late for work 3 times in one week), overcrowding and the general service that Northern Rail were providing.

Hayley
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